Terms and Conditions

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By using the website service1001.com, each menu, category or subcategory, section or subsection, as well as by initiating, developing and terminating each relation that has occurred as a result of using this website, you give your consent to be bound to these General Conditions and the special conditions that accompany them. You also give your consent the personal information you provide to be gathered and used for the purposes of the website and its determined relations.

Binding to the General and Special Conditions shall be applicable not only to the present configuration of the website but to all changes in it made in the form of additions and modifications, or introduction of new menus, categories, sections and so on. If you do not agree with the above statement or you do not wish to give your consent to be bound to the General and Special Conditions of the website, then you may not visit it, use it or become a party of a relation determined by it.

I. DEFINITIONS

1.1. Administrator (of the website) – the trade company Service 1001 OOD that manages and maintains the website and the platform;

1.2. Website – a combination of Internet pages with a shared home web page that will load into the browser when the electronic address service1001.com is entered;

1.3. User(s) – for the purposes of these general conditions, each Physical or Legal person (or other equal legal organizational form), including the Client(s) and Partner(s) of the website under the meaning of these General conditions, who uses the services and resources of the Website, has entered the electronic address or has reached the webpage or site through redirection from another Internet site, and who agrees, whenever interested, to use electronically the services provided by the Website.

1.4. Client(s) – A Physical or Legal person (or other equal legal organizational form) that provides repair services in the area of maintenance and repair of motor vehicles, or their representatives, who access the Website and to whom, in exchange for payment to the Administrator of a monthly subscription fee determined by that Administrator, is given the right to be personally customized and visible on the Website by all Users.

1.5. Partner(s) - A Physical or Legal person (or other equal legal organizational form) that uses the resources and services of the Website, and has the right to add identification data for new Clients, for which service the Website must pay them a certain amount of money that has been determined according to the order, conditions and methods specified on https://service1001.com/prices/.

1.6. Services – all services provided to the User, Client and/or Partner of the Website by the Administrator according to the order and conditions described in these General conditions.

1.7. Profile – combination of all data with which registered and non-registered users of the website services are associated.

1.8. General Conditions (GC) – General Conditions for using the Website.

II. GENERAL TERMS

2.1. These General Conditions represent an agreement between the User, Client and/or Partner as one party, and the Administrator as the other party, for granting their own Website for mediation between the Client and/or Partner as one party, and the User as the other party.

2.2. Parties of this agreement are the Administrator as one party, and each User as the other party. These General Conditions represent a legal agreement between the Administrator and the User, Client and/or Partner that contains the terms for using the Website and the platform. The General Conditions are offered equally to registered and non-registered users. Accepting and agreeing to the General Conditions is a mandatory condition for using the Website and the platform service1001.com.

2.3. The General Conditions shall come into effect the moment when the User, Client and/or Partner starts using the Website, the platform service1001.com or creates a user profile. The conditions will be applicable for each visit and usage of the site and will be valid until the moment the profile of the User, Client and/or Partner is terminated, and/or until they stop using the website. The User shall be responsible for their actions in connection to using the site even after their profile has been terminated.

2.4. The relations between the User, Client and/or Partner and the Administrator in connection to using the platform service1001.com shall be regulated exclusively by these General Conditions that have been created and published on the site by the Administrator and that constitute an integral part of these General Conditions.

2.5. The website reserves the right to change and supplement these General Conditions, the special conditions and appendixes unilaterally without having to inform the User, Client or/and Partner about that.

2.6. The access to the Website shall be granted as it is, and the Administrator cannot guarantee it will meet the expectations or intentions of the User.

III. SCOPE OF CONTRACT

3.1. The Administrator shall provide a platform for online mediation to their Clients. Through that platform the Clients of the Website, in exchange for payment of the corresponding subscription fee, shall receive visualization of the repair services offered by the Clients, their exact location and special offers.

3.2. The Administrator shall grant a platform for online mediation to be used by the Partners, and that platform shall give the Partners of the Website the means to add information about other Clients, their repair services, their exact location and special offers. The Administrator must pay the corresponding Partner a sum of money - the exact amount, method of price formation and its payment shall be done in accordance with the terms specified on https://service1001.com/prices/.

3.3. The Administrator shall grant a platform for online mediation to be used by the Users (who do not use the Website in the capacity of Clients under the meaning of these General Conditions), and that platform shall give the Users of the Website the means to establish relationships between the Users as one party, and the Client of the Website they have chosen as the other party, their repair services, the exact location and special offers. Users (who do not use the Website in the capacity of Clients) shall not own payment to the Administrator for using the Website.

3.4. When using the Website, Users, Clients and Partners must provide only correct and non-misleading information about the offered/promoted services and promotions. The Administrator reserves the right to change, restrict or terminate, unilaterally, at any time and by using their best judgment, the access of the User, Client or Partner to the website in case the User, Client or Partner violates these General Conditions and/or the current legislation, and in case the Administrator determines that the information provided by the User, Client, or Partner is incorrect or misleading. In such cases, the Administrator shall not owe reimbursement of the corresponding subscription fee paid by the Client.

IV. ADMINISTRATOR’S RESPONSIBILITIES

4.1. The Administrator only maintains the Website and shall not be responsible in any of the following alternatively listed cases:

- For damages caused by incorrect behaviour of third parties that promote their services through the site owned by the Administrator. The Administrator shall not be responsible in case of inconformity between the services described on the Website as being offered by the Client and/or the Partners and the services that are offered in reality, have been offered or will be offered by the Client to the User as a result of using the Website.

- For possible flaws and/or other claims in regard to the goods/services purchased by the User from the Client as a result of using the Website, and if conditions or prices in offers published on the Website by Clients or Partners end up being incorrect or misleading;

- For violating author rights or similar rights by positioning materials, the object of these rights, provided by Clients or Partners that promote and/or use the services of the Website;

- For incorrect information that has been exchanged or published on the Website by Clients or Partners while using the Website. In such cases, the Administrator shall not be responsible for all sustained damages or missed benefits by the User of the Website that have been caused as a result of using the Website and the information published on it.

- For damages caused by other sites that are accessible through links/banners placed on this Website. The Website can contain links to sites that are owned and managed by third persons, not by the Administrator. Such links are provided only for your convenience. The Administrator does not have control and shall not be responsible for the content, the policies for protection of personal information or the security of such websites.

- For all damages caused by the User when using the service with the exception of damages that have been caused intentionally (by the Administrator’s employees);

- For damages caused by lack or interruption of the accessibility to the Website that are out of the control of the Administrator’s team.

4.2. All users of the website accept and agree that the Administrator does not guarantee the correctness of the website information provided by Clients or Partners, and shall not be responsible for any damages (regardless of their type and origin) caused to Users as a result of using the Website and/or caused by Clients when using the services offered by them.

V. Protection of personal information

5.1. The Administrator provides the necessary care and is responsible for protecting the User information that became known after the registration – the object of these General Conditions unless in cases of force majeure circumstances, accidental events or malicious acts by third persons.

5.2. In the registration form that Users fill out during the registration process, the Administrator marks the mandatory or optional character of the information to be provided, as well as the consequences of refusal of such information to be provided. By agreeing to these General Conditions, Users give their consent the information about them to be processed in accordance with the method established by these conditions. The user profile at the initial registration contains default settings that give the possibility of free access to the personal information provided by Users. After the registration, Users have the right and technical means to restrict or prohibit the access to their personal information by changing the default settings, if they wish to do so.

5.3. The restrictions under item 5.1 will not be imposed in case the User or persons under their control have performed malicious acts under the meaning of these General Conditions or have violated rights or legal interests of third persons. In such cases, the Administrator has the right to provide the personal information of the User to the corresponding competent state authorities according to the current legislation.

5.4. The Administrator shall gather and use the User information only for the purposes set out in these General Conditions. The described purposes for which the information will be used are not listed in full and will not lead to responsibilities for the Administrator.

5.5. By accepting these General Conditions, Users agree to have their personal information processed for the purposes of this agreement for purchase and sale of promoted goods that will be concluded remotely, and give their consent for advance payment.

5.6. When the Website is visited through a mobile device or when the Administrator’s application for mobile devices is used, Users agree and give permission to the Administrator to gather information about their current location, and that information can be used only for informing Users about sites in their proximity that offer the services.

5.7. The Administrator must not disclose any personal information about Users and must not give the gathered information to third persons – state organizations, trade organizations, physical persons and so on, unless:

- the Administrator has received explicit consent by the User during the registration process or at a later stage;

- the information is requested by state organizations or official persons that are authorized by the current legislation to request and gather such information while following the legal procedures;

- other cases set out in the law.

5.8. Additional information about the policy of the Administrator in connection to the protection of personal information can be found at https://service1001.com/privacy-policy/.

VI. ACCESS AND REGISTRATION

6.1. The services of the Website are intended for adult and abled Users according to the current legislation. By accepting these General Conditions, Users declare that they are of age and meet these requirements. Usage of the Website by Users does not require an obligatory registration on it.

6.2. Registration on the Website is free. A registration on the Website shall give Users the following rights and responsibilities, depending on their quality:

6.2.1. A User who has registered on the Website:

(i) Has the right to access all of the available information on the Website regarding the services offered by the Client or Partner;

(ii) Has the right to receive information regarding current promotions of the services offered by the Client or Partner;

(iii) Has the right to publish on the Website a rating or a review of the quality of the services offered by the Client or Partner. Registered Users don’t have the right to publish with texts that could be classified as discriminatory and/or harmful to the morals and good manners.

(iv) Is obliged to provide the Administrator with the personal data required by the latter.

6.2.2. Client: A User who would like to use the Website in the capacity of a Client after paying the subscription plan they have chosen:

(i) Has the right to add, alter or remove information regarding the auto repair services offered in their profile, depending on the subscription plan chosen by the Client?

(ii) Has the right to request from the Administrator visualization of the services provided by the Client on the Website, depending on the subscription plan chosen by the Client;

(iii) Is obliged to provide the Administrator with the personal data required by the latter;

(iv) Is obliged to accept the ratings or reviews given by the Users of the Website and has the right to publish an answer to the review or rating of the corresponding User.

6.2.3. Partner: A user who wants to use the Website in the capacity of a Partner:

(i) Has the right to add, alter or remove information regarding the auto repair services offered in their profile, for which the Administrator shall pay them a remuneration whose amount and payment method have been specified at https://service1001.com/prices/;

(ii) Has the right to request from the Administrator visualization of the services provided by the Partner on the Website;

(iii) Is obliged to provide the Administrator with the personal data required by the latter;

(iv) Is obliged to accept the ratings or reviews given by the Users of the Website and has the right to publish an answer to the review or rating of the corresponding User.

VII. OTHER PROVISIONS

7.1. These General Conditions are general and refer to all the sections of the Website, including but not limited to: promotions, auto repair services, ratings and accompanying data.

7.2. The documents listed below and/or the accompanying instructions for the functioning of the corresponding pages of the Website state the special rules for using separate services and form an integral part of these General Conditions. The special rules are specified below but the Administrator shall have the right to alter them unilaterally and without having to inform the Users explicitly.

• Prices
• Privacy policy

7.3. You can find more detailed information on the "Contact us" section, as well as on our Facebook page, Twitter profile or LinkedIn registration.

7.4. With the purpose of providing better customer service by the Administrator and ensuring the rights of the Users of the Website, by using the Website Users give their explicit consent that the Administrator has the right to record telephone conversations held between Users and the Administrator’s Support department.

These General Conditions for using the Website, as well as your own usage of the Website, are subject to the laws in the Republic of Bulgaria. The regulations of the Bulgarian legislation shall be applied in regard to any issues not settled in these Conditions. Any disputes caused by, connected with, or related to these General Conditions that the involved parties have not managed to resolve through negotiations or by mutual consent shall be taken to the competent Bulgarian courts of law.

The current General Conditions were approved by the Administrator on April 20, 2017.